Filo App

I updated my Android’s Operating System and now I am unable to pair a new Filo Tag to my phone.
If you have a Filo Tag already paired to your phone don't worry it will still work proprerly! Please just verify that you have settled the permissi...
Mon, 18 Jul, 2022 at 12:18 PM
I connected Filo with a smartphone but now I want to pair it with a different phone. How can I do this?
Filo Tag can be connected or reconnected from one phone to another, be it iOS or Android as long as the same user profile is used on the second smartphone. ...
Wed, 14 Sep, 2022 at 5:31 PM
Why does the “Filo is looking for you” notification appear on my phone?
Each time you double-click on the button on your Filo Tag to search for the phone, a notification is sent to the smartphone which then activates the sound. ...
Mon, 18 Jul, 2022 at 12:06 PM
What does the "find smartphone / iPhone" item in the Filo app menu mean?
If you activate the “Find smartphone” feature (setting it to red), the phone will ring every time you press the button on your Filo Tag twice (even if the p...
Mon, 18 Jul, 2022 at 12:04 PM
Filo Tag emits "tick tick tick", how do I fix it?
This behavior could be due to a low battery, replace the battery to easily resolve the situation. Watch this video to replace the battery on your Filo T...
Mon, 15 Nov, 2021 at 12:05 PM
Filo Tag doesn't reconnect to the smartphone
If when you open the Filo app you find the gray icon, it means that the Filo Tag and the phone are not connected and most likely it is necessary to restore ...
Mon, 18 Jul, 2022 at 12:50 PM
[Android] The Filo's persistent notification
On Android smartphones (from Android 8 or later) the Filo App will show you a permanent notification on the top bar of the screen. The notification informs...
Mon, 18 Jul, 2022 at 1:00 PM
The last position in the Filo map is not updated
You may find that the last known position is not updated. If this happens check:  That the location of your smartphone is active; You have the latest...
Mon, 18 Jul, 2022 at 1:10 PM
How keep the Filo app active in the background of your smartphone
iOS  The app is designed to work efficiently using minimal resources so you can rest assured not to lose your items without slowing down or draining your p...
Mon, 18 Jul, 2022 at 3:09 PM