Filo Tag

Is the Filo Tag battery included in the package?
Yes, you will receive your Filo Tag with the battery included inside.
Thu, 22 Jul, 2021 at 11:19 AM
Is Filo Tag's battery rechargeable?
No, it needs to be replaced. Click here to know how to replace the battery of the Filo Tag!
Thu, 22 Jul, 2021 at 11:21 AM
How do I know that the Filo Tag battery is running out?
You can check the status of the battery from within the App. Select the Filo Tag you want to check, then enter in the Information screen, by clicki...
Thu, 22 Jul, 2021 at 5:20 PM
How long does Filo Tag's battery last?
The battery in Filo Tag is replaceable. Filo Tag uses a CR2032 battery which can last up to a maximum of one year. Filo Tag is a de...
Thu, 15 Jul, 2021 at 4:03 PM
What type of battery does Filo Tag use?
Filo Tag uses a common CR2032 battery easily available in any Supermarket or Hardware store.
Tue, 20 Jul, 2021 at 11:09 AM
The battery of my Filo Tag has run out. How can I replace it?
To replace the battery of your Filo Tag follow these steps: Carefully pry open the device from the side with the silicone ring Pull out the batte...
Fri, 23 Jul, 2021 at 12:03 PM
Where can I buy Filo Tag's battery?
The CR2032 battery used by Filo Tag can be found at any Supermarket or Hardware store and costs about 1-2 euros.
Thu, 15 Jul, 2021 at 12:57 PM
If Filo Tag does not ring, does it mean that the battery is flat?
If Filo Tag in the app is disconnected (gray), press the button on your tracker twice consecutively: if Filo Tag does not emit any sound, it means tha...
Tue, 20 Jul, 2021 at 11:10 AM
Will Filo Tag consume my smartphone's battery?
Filo Tag uses Bluetooth 4.0 Low Energy technology, so the impact on your smartphone's battery will be minimum.
Thu, 15 Jul, 2021 at 1:25 PM
I have received a Filo Tag with a flat battery. What should I do?
If you have received a Filo Tag with a flat battery, please contact technical support through this form or send an email to help@filotrack...
Thu, 22 Jul, 2021 at 11:29 AM