In this case, before giving your Filo Tag as a gift, write to technical assistance by filling out this form with the subject "I want to give my Filo Tag as a gift".

Our technical team will follow you in the procedure of resetting your Filo Tag and deleting your account; in this way you will have a Filo Tag like new ready to be given as a gift!

Alternatively, open a ticket directly from your app by clicking the three dashes at the top left and then click on "Support".